Refund & Cancellation Policy
Last update 1,Jan,2026
PublishPro is a software-as-a-service platform operated by PixelGrid LLC, offering both subscription plans and one-time service purchases.
1. Subscription Plans
Billing
Subscription plans are billed on a recurring basis (monthly or annually, as displayed at checkout).
Cancellation
You may cancel your subscription at any time through your account settings.
After cancellation:
You will retain access until the end of the current billing period
No further charges will be applied
Refunds (Subscriptions)
Subscription fees are non-refundable, including:
Partially used billing periods
Unused time after cancellation
2. One-Time Purchases
Service Access
One-time purchases provide immediate access to PublishPro services and tools.
Refunds (One-Time)
All one-time payments are final and non-refundable once access is granted or file processing begins.
Refunds may be issued only if required by law or in cases where the service could not be delivered due to a verified technical issue.
3. Payment Processing
All payments are processed securely through third-party providers such as Stripe or Payoneer.
PublishPro does not store or have access to your payment details.
4. Contact
For billing or refund-related questions, contact us at:
