🛡 Privacy Policy

Last Updated: November 5, 2025

PixelGrid LLC (“we”, “our”, or “us”) operates PublishPro an online platform that helps authors format and prepare their books for Kindle Direct Publishing (KDP) and other platforms.

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding it.

1. Information We Collect

We collect the following types of information when you use PublishPro:

• Personal Information: Name and email address (used to create and manage your account).

• Book Data: Content, metadata, and files (e.g., manuscripts, covers) that you upload for formatting and processing.

• Usage Data: Anonymous data about how you interact with the platform (e.g., feature usage, session duration) for improving user experience.

  
  

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve PublishPro’s services.

• Communicate important updates or support-related information.

• Maintain security and prevent fraud or abuse.

• Analyze platform performance to enhance usability.

We do not sell, rent, or trade your personal or uploaded data with any third party.

3. Data Storage and Security

• All files and user data are stored securely using encrypted cloud storage.

• Access to your account and files is protected by authentication and HTTPS encryption.

• We retain book data only as long as necessary to provide services, unless you delete it manually.

  
  

4. Third-Party Services

We may use trusted third-party services for:

• Hosting & Storage: (e.g., DigitalOcean Cloud, Google Cloud, or Vercel)

• Analytics: For usage metrics and error monitoring

• Payments: (e.g., Stripe, Lemon Squeezy, or Paddle — when payment integration is active)

These providers comply with standard data protection laws and use your data only as necessary to perform their functions.

5. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.

• Withdraw consent for data processing.

• Request export of your data.

To exercise any of these rights, contact us at support@publishpro.app

6. Cookies

PublishPro uses cookies and similar technologies to maintain sessions, preferences, and analytics. You can disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.

8. Contact Us

If you have any questions, contact us at:
📧 support@publishpro.app
🏢 PixelGrid LLC